Knowledge Base

Knowledge Base
Subject: New work computer, Wirecad 7 wont launch, gives error.
Status Resolved
Product WireCAD v7
Product Level PRO
Database Type SQL Server
Build Number (last 4 digits of version) 1264
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Message

Customer
Tom W. here at HVS has had this issue in the past and says you helped him resolve it. Wirecad throws the following error when i try to launch it.

" WireCAD cannont continue.
We cannot find, or do not have access to your common application folder.
We are expecting to find it at:
C:\Users\Public\Documents\WireCAD\WireCAD7

Please ensure that your user had full privleges on the above path"

I have permission and ownership of my folders but nothing seems to have any effect, any help would be appreciated, thanks.
25-January-2017 (11:09 AM)
Customer
Resolved. oddly enough, installing this font pack fixed it. http://www.microsoft.com/en-us/download/details.aspx?id=16083
25-January-2017 (01:17 PM)