Knowledge Base

Knowledge Base
Subject: Error notice
Status Resolved
Product WireCAD v8
Product Level PRO
Database Type VISTADB
Build Number (last 4 digits of version)
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Message

Customer
This is my first project using V8. I'm unable to assign any devices to the database. See attached screen capture.

I can't find a tutorial or instructions for using the new cloud drawing feature. The previous plug-in version was easy to use. Can you give me brief instructions? Thanks.
Chuck
26-April-2016 (09:08 AM)
Customer
26-April-2016 (09:18 AM)
You have too many equipment definitions named AW-HE130. You need to open your equipment library and rename them so there is only one. You will be editing the grid directly so don't forget to save.
26-April-2016 (12:45 PM)
Support
On the cloud tool:
1. Start the tool and follow the prompts in the command line.
2. Enter the cloud radius (or pick it out of the drawing).
3. Start to drag around the objects that the cloud will encompass. Once your end point nears your start point the polyline will automatically close.


In the future let's do one issue per ticket. This will help us build a better knowledge base.
26-April-2016 (12:49 PM)
Support