Knowledge Base
Knowledge BaseSubject: | I can not start the program, I do receive an issue. Access issue ti data folder |
---|---|
Status |
Resolved |
Product | WireCAD v9 |
Product Level | PRO |
Database Type | VISTADB |
Build Number (last 4 digits of version) | |
Upload | Download! |
Message
I can not start the program, I do receive an issue. Access issue ti data folder
17-March-2018 (02:56 PM)
Hi Tobias, it appears that the administrator of your machine has locked users out of the c:\users\public\document folder.
You will need full permissions on the WireCAD folders in the public document folder to run WireCAD.
You will need full permissions on the WireCAD folders in the public document folder to run WireCAD.
17-March-2018 (05:35 PM)
I’m the admin of the whole system. And I do not have activated special permissions on the folders
17-March-2018 (05:58 PM)
we can do a teamspeak session now if u like
17-March-2018 (06:09 PM)
Sure. I am in the office. Please call
+1 661 253 4370 option 1
+1 661 253 4370 option 1
17-March-2018 (06:13 PM)
OK we have this fixed in 9.2.0.18033
17-March-2018 (10:44 PM)
Looks like the issue is a bit bigger. The program is working fine so far.
But I can not reopen Drawings. Looks like it is regarding the same issue. I have attached the LOG-File. And also forwarded via Mail
But I can not reopen Drawings. Looks like it is regarding the same issue. I have attached the LOG-File. And also forwarded via Mail
20-March-2018 (12:39 PM)
For some reason the log file is not showing. Can you zip it and resend it?
Thanks,
Chris
Thanks,
Chris
20-March-2018 (05:27 PM)
Thanks, I looked at it and it is showing me no clues.
Can you hook up?
Can you hook up?
20-March-2018 (05:48 PM)
can hook up now
20-March-2018 (09:32 PM)
ok I never receive the issue. so Looks like ist working now. thx
22-March-2018 (09:37 AM)